Terms & Conditions

17:55, Thursday 2nd January 2025

**Terms and Conditions for Babs Beauty & Aesthetics Ltd:**

1. **Booking and Cancellation:**
   - All appointments must be booked in advance using the booking system or in person at the salon if paying in cash. 
   - Payment in full is required to secure an appointment.
   - Cancellations must be made at least 48 hours prior to the scheduled appointment to avoid losing your payment made.
   - Failure to cancel within the specified time frame will result in the loss of the payment.

2. **Late Arrivals:**
   - Please arrive on time for your scheduled appointment.
   - Late arrivals may result in a shortened treatment time to accommodate other clients.

   - Any longer than 15 mins and the treatment will need to be rescheduled and payment for a 2nd appointment will be required. 

3. **No Shows:**
   - A no-show is defined as a client who fails to arrive for a scheduled appointment without prior notice.
   - No-shows will result in the loss of payment and may affect future booking privileges.

4. **Rescheduling:**
   - Appointments can be rescheduled if outside of the 48 hour time period based on availability. 
 

5. **Client Conduct:**
   - We strive to provide a relaxing and professional environment for all clients.
   - Disruptive or disrespectful behavior towards staff or other clients will not be tolerated.

6. **Health and Safety:**
   - Clients must inform the salon of any health conditions, allergies, or sensitivities that may affect their treatment.
   - The salon reserves the right to refuse service if a treatment may pose a risk to the client's health.

7. **Payment:**
   - Payment is due at the time of booking.
   - We accept payment via the booking system or in cash in the salon.

9. **Feedback:**
   - We appreciate your feedback to improve our services.
   - Any concerns or issues should be communicated to the salon management for resolution.

10. **Changes to Terms and Conditions:**
    - The salon reserves the right to update or modify these terms and conditions at any time.
    - Clients will be notified of any changes.

By booking an appointment with our salon, you agree to abide by these terms and conditions. Thank you for your understanding and cooperation.